Refunds

How can I request a reprint OR refund?

At Petkudo, customer satisfaction is our top priority, and we are committed to providing a hassle-free return policy. If, for any reason, you are not satisfied with your print, you can initiate a return within 30 days of receiving your order. To review our return policy and initiate a return, please visit our Return Policy page.

We take full responsibility for return shipping costs, and they will be covered by Petkudo. In the event of any defects or manufacturer’s issues, we are dedicated to resolving the matter promptly. We offer two options: we will either replace your products or fix it at our cost.

If you require a reprint or refund, simply reach out to our customer support team at [email protected], and they will be delighted to assist you. Our aim is to ensure your complete satisfaction with our products and services.

Please note that the returns window is within 30 days from the receipt of your order. Refunds are typically issued to the original payment method (card or PayPal) used for the order and are usually processed within 5 business days.

We appreciate your trust in Petkudo and value your feedback. Should you have any further questions or concerns, please do not hesitate to contact our customer support team.

Time Support: Mon – Fri: 9:00 am – 5:00 pm GMT -8
Office Address: 2709 N Hayden Island Dr, Portland, OR, 97217 USA
Email: [email protected]
Phone: +1 916 841 8842